Reviews

At Quality Heating & Cooling Inc we strive for 100% satisfaction in everything we do. We value your opinion and invite you to tell us and others about your experience with us. Please take a few moments to tell us what you think by leaving us a review here on our website or on any of these popular review sites or social networks.

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55

05-Feb-2016

Did a superb job. Very, very, very satisfied. Thank you very much! Installers were given a 5 out of 5 on every category: Overall Satisfaction, Knowledgeable, Courteous & Friendly and Left Area Clean. Installers explained the operation and maintenance of the system.

55

28-Jan-2016

Great customer service, attentive, courteous, knowledgeable. Great Technicians. Happy to do business with this company. Installers were given a 5 out of 5 on every category: Overall Satisfaction, Knowledgeable, Courteous & Friendly and Left Area Clean. Installers explained the operation and maintenance of the system.

55

19-Jan-2016

Rich was knowledgeable! We appreciated his honesty! Installers were given a 5 out of 5 on every category: Overall Satisfaction, Knowledgeable, Courteous & Friendly and Left Area Clean. Installers explained the operation and maintenance of the system.

55

14-Jan-2016

Rich Jr., Jason and Amy were the best helping me out in a difficult and trying situation. Thank you so very much. Installers were given a 5 out of 5 on every category: Overall Satisfaction, Knowledgeable, Courteous & Friendly and Left Area Clean. Installers explained the operation and maintenance of the system.

55

28-Dec-2015

Thank you so much! Everything was awesome. Installers were given a 5 out of 5 on every category: Overall Satisfaction, Knowledgeable, Courteous & Friendly and Left Area Clean. Installers explained the operation and maintenance of the system.

55

04-Dec-2015

Thanks to everyone. We love our new furnace! Installation team was given a 5 out of 5 on every category: Overall Satisfaction, Knowledgeable, Courteous & Friendly and Left Area Clean. Customer would recommend our company and said that the Installers explained the operation and maintenance of the system.

55

02-Dec-2015

Thank you for such a smooth experience! Installation team was given a 5+ out of 5 on every category: Overall Satisfaction, Knowledgeable, Courteous & Friendly and Left Area Clean. Customer would recommend our company and said that the Installers explained the operation and maintenance of the system.

55

29-Nov-2015

Technician was given a 5 out of 5 on every category: Overall Satisfaction, Knowledgeable, Courteous & Friendly and Left Area Clean. Customer would recommend our company and said that the Technician explained the repairs.

55

23-Nov-2015

Technician was given a 5 out of 5 on every category: Overall Satisfaction, Knowledgeable, Courteous & Friendly and Left Area Clean. Customer would recommend our company and said that the Technician explained the repairs.

55

23-Nov-2015

Installation team was given a 5 out of 5 on every category: Overall Satisfaction, Knowledgeable, Courteous & Friendly and Left Area Clean. Customer would recommend our company and said that the Installers explained the operation and maintenance of the system.

55

23-Nov-2015

Technician was given a 5 out of 5 on every category: Overall Satisfaction, Knowledgeable, Courteous & Friendly and Left Area Clean. Customer would recommend our company and felt that the Technician was thorough.

55

23-Nov-2015

Technician was given a 5 out of 5 on every category: Overall Satisfaction, Knowledgeable, Courteous & Friendly and Left Area Clean. Customer would recommend our company and said that the Technician explained the repairs.

55

20-Nov-2015

Keep up the good work! Technician was given a 5 out of 5 on every category: Overall Satisfaction, Knowledgeable, Courteous & Friendly and Left Area Clean. Customer would recommend our company and said that the Technician explained the repairs.

55

19-Nov-2015

Technician was given a 5 out of 5 on every category: Overall Satisfaction, Knowledgeable, Courteous & Friendly and Left Area Clean. Customer would recommend our company and felt that the Technician was thorough.

55

18-Nov-2015

Thank you for the quick response! Technician was given a 5 out of 5 on every category: Overall Satisfaction, Knowledgeable, Courteous & Friendly and Left Area Clean. Customer would recommend our company and felt that the Technician was thorough.

45

16-Nov-2015

Technician was given a 4 out of 5 on every category: Overall Satisfaction, Knowledgeable, Courteous & Friendly and Left Area Clean. Customer would recommend our company and felt that the Technician was thorough.

55

16-Nov-2015

Technician was given a 5 out of 5 on every category: Overall Satisfaction, Knowledgeable, Courteous & Friendly and Left Area Clean. Customer would recommend our company and felt that the Technician was thorough.

55

13-Nov-2015

Technician was given a 5 out of 5 on every category: Overall Satisfaction, Knowledgeable, Courteous & Friendly and Left Area Clean. Customer would recommend our company

55

13-Nov-2015

Technician was given a 5 out of 5 on every category: Overall Satisfaction, Knowledgeable, Courteous & Friendly and Left Area Clean. Customer would recommend our company

55

13-Nov-2015

Technician was given a 5 out of 5 on every category: Overall Satisfaction, Knowledgeable, Courteous & Friendly and Left Area Clean. Customer would recommend our company

Great Family Business!

55

09-Nov-2015

Technician was given a 5 out of 5 on every category: Overall Satisfaction, Knowledgeable, Courteous & Friendly and Left Area Clean. Customer would recommend our company and Technician was thorough with their Equipment Clean and Check.

55

04-Nov-2015

Technician was given a 5 out of 5 on every category: Overall Satisfaction, Knowledgeable, Courteous & Friendly and Left Area Clean. Customer would recommend our company and Technician was thorough with their Equipment Clean and Check.

55

02-Nov-2015

Technician was given a 5 out of 5 on every category: Overall Satisfaction, Knowledgeable, Courteous & Friendly and Left Area Clean. Customer would recommend our company and Technician was thorough with their Equipment Clean and Check.

55

29-Oct-2015

"Very good company and excellent Help." Technician was given a 5 out of 5 on every category: Overall Satisfaction, Knowledgeable, Courteous & Friendly and Left Area Clean. Customer would recommend our company and Technician explained the repairs to Customer.

55

29-Oct-2015

"Thought pricing was on the pricey side but service was good and excellent follow-up." Technician was given a 5 out of 5 on every category: Overall Satisfaction, Knowledgeable, Courteous & Friendly and Left Area Clean. Customer would recommend our company and Technician explained the repairs to Customer.

55

29-Oct-2015

"Quality H/C cares about their Customers!! :) " Technician was given a 5 out of 5 on every category: Overall Satisfaction, Knowledgeable, Courteous & Friendly and Left Area Clean. Customer would recommend our company and Technician explained the repairs to Customer.

55

26-Oct-2015

"Rich is the BEST!" Technician was given a 5 out of 5 on every category: Overall Satisfaction, Knowledgeable, Courteous & Friendly and Left Area Clean. Customer would recommend our company

55

26-Oct-2015

"Mr. Wagner is very thorough. He tells you what is wrong with your equipment, the cause of the malfunction and as he fixes it he tells you how to take care of it. He cares about his customers. I think he is awesome!" Technician was given a 5 out of 5 on every category: Overall Satisfaction, Knowledgeable, Courteous & Friendly and Left Area Clean. Customer would recommend our company

55

23-Oct-2015

Technician was given a 5 out of 5 on every category: Overall Satisfaction, Knowledgeable, Courteous & Friendly and Left Area Clean. Customer would recommend our company

55

22-Oct-2015

Technician was given a 5 out of 5 on every category: Overall Satisfaction, Knowledgeable, Courteous & Friendly and Left Area Clean. Customer would recommend our company

55

22-Oct-2015

Technician was given a 5 out of 5 on every category: Overall Satisfaction, Knowledgeable, Courteous & Friendly and Left Area Clean. Customer would recommend our company

55

20-Oct-2015

Technician was given a 5 out of 5 on every category: Overall Satisfaction, Knowledgeable, Courteous & Friendly and Left Area Clean. Customer would recommend our company

55

20-Oct-2015

"Explained repairs fully" Technician was given a 5 out of 5 on every category: Overall Satisfaction, Knowledgeable, Courteous & Friendly and Left Area Clean. Customer would recommend our company

55

19-Oct-2015

"Always a good experience and he wasn't afraid of our new dog!" Technician was given a 5 out of 5 on every category: Overall Satisfaction, Knowledgeable, Courteous & Friendly and Left Area Clean. Customer would recommend our company

55

19-Oct-2015

"Rich does an excellant service on our furnace and Air conditioner. We feel confident when he completes his job!" - Glenda and Jackie. Technician was given a 5 out of 5 on every category: Overall Satisfaction, Knowledgeable, Courteous & Friendly and Left Area Clean. Customer would recommend our company

55

19-Oct-2015

Technician was given a 5 out of 5 on every category: Overall Satisfaction, Knowledgeable, Courteous & Friendly and Left Area Clean. Customer would recommend our company

55

06-Oct-2015

Technician was given a 5 out of 5 on every category: Overall Satisfaction, Knowledgeable, Courteous & Friendly and Left Area Clean. Customer would recommend our company

55

29-Sep-2015

Technician was given a 5 out of 5 on every category: Overall Satisfaction, Knowledgeable, Courteous & Friendly and Left Area Clean. Customer would recommend our company

55

28-Sep-2015

"Satisfied! Will call again." Technician was given a 5 out of 5 on every category: Overall Satisfaction, Knowledgeable (Given 10 out of 5), Courteous & Friendly and Left Area Clean. Customer would recommend our company

55

17-Sep-2015

"Went about his work and got it done!" Technician was given a 5 out of 5 on every category: Overall Satisfaction, Knowledgeable, Courteous & Friendly and Left Area Clean. Customer would recommend our company

55

16-Sep-2015

"We love you! Thank you for your help with our furnance problem!" Technician was given a 5 out of 5 on every category: Overall Satisfaction, Knowledgeable, Courteous & Friendly and Left Area Clean. Customer would recommend our company

55

14-Sep-2015

"Rich is the King!" Technician was given a 5 out of 5 on every category: Overall Satisfaction, Knowledgeable, Courteous & Friendly and Left Area Clean. Customer would recommend our company.

55

03-Sep-2015

"VERY satisfied" Technician was given a 5 out of 5 on every category: Overall Satisfaction, Knowledgeable, Courteous & Friendly and Left Area Clean. Customer would recommend our company." Technician was given a 5 out of 5 on every category: Overall Satisfaction, Knowledgeable, Courteous & Friendly and Left Area Clean. Customer would recommend our company.

55

27-Aug-2015

"Jason did a great job! Explained what he was doing and WHY!!" Highly recommended." Technician was given a 5 out of 5 on every category: Overall Satisfaction, Knowledgeable, Courteous & Friendly and Left Area Clean. Customer would recommend our company.

55

26-Aug-2015

Technician was given a 5 out of 5 on every category: Overall Satisfaction, Knowledgeable, Courteous & Friendly and Left Area Clean. Customer would recommend our company.

55

25-Aug-2015

"Feel free to use me as a reference to a potential customer!" Technician was given a 5 out of 5 on every category: Overall Satisfaction, Knowledgeable, Courteous & Friendly and Left Area Clean. Customer would recommend our company.

55

19-Aug-2015

"We are very happy with the wireless product! Thanks!" Technician was given a 5 out of 5 on every category: Overall Satisfaction, Knowledgeable, Courteous & Friendly and Left Area Clean. Customer would recommend our company.

55

17-Aug-2015

"Very good service." Technician was given a 5 out of 5 on every category: Overall Satisfaction, Knowledgeable, Courteous & Friendly and Left Area Clean. Customer would recommend our company.

55

05-Aug-2015

We truly appreciated the quick response. We arrived home to 94 degrees in the house after our honeymoon. Within the hour, Quality responded with a quick fix and a replacement within 24 hours. Installers were given a 5 out of 5 on every category: Overall Satisfaction, Knowledgeable, Courteous & Friendly and Left Area Clean.

55

02-Aug-2015

"Great service as always!" Technician was given a 5 out of 5 on every category: Overall Satisfaction, Knowledgeable, Courteous & Friendly and Left Area Clean. Customer would recommend our company.

55

01-Aug-2015

Technician was given a 5 out of 5 on every category: Overall Satisfaction, Knowledgeable, Courteous & Friendly and Left Area Clean. Customer would recommend our company.

55

01-Aug-2015

Rich Jr., Karen and I greatly appreciate your time and efforts addressing our gas issues last week! Without you, we would have NEVER been able to move forward with the sale of our home and the search for a new and permanent residence. My ability to commit and participate in a weekend golf outing is in question for the near future. As a token of our appreciation, please accept this gift card of $50 usable at either Columbia or the Bridges. This should cover your round and a few frosty cold ones. I know you would not want this but TOO BAD it’s yours. Please enjoy and thanks again for everything! – Sincerely

55

30-Jul-2015

Thank you! Installers were given a 5 out of 5 on every category: Overall Satisfaction, Knowledgeable, Courteous & Friendly and Left Area Clean.

55

23-Jul-2015

"Outstanding" Technician was given a 5 out of 5 on every category: Overall Satisfaction, Knowledgeable, Courteous & Friendly and Left Area Clean. Customer would recommend our company.

55

22-Jul-2015

Technician was given a 5 out of 5 on every category: Overall Satisfaction, Knowledgeable, Courteous & Friendly and Left Area Clean. Customer would recommend our company.

55

22-Jul-2015

Great job! Installers were given a 5 out of 5 on every category: Overall Satisfaction, Knowledgeable, Courteous & Friendly and Left Area Clean.

55

14-Jul-2015

Very pleased with our new system. Will be calling you with any future needs. Also, Rich Jr. is a funny guy! Installers were given a 5 out of 5 on every category: Overall Satisfaction, Knowledgeable, Courteous & Friendly and Left Area Clean.

55

11-Jul-2015

Installers were given a 5 out of 5 on every category: Overall Satisfaction, Knowledgeable, Courteous & Friendly and Left Area Clean. Customer would recommend our company.

55

10-Jul-2015

"Great service!" Installers were given a 5 out of 5 on every category: Overall Satisfaction, Knowledgeable, Courteous & Friendly and Left Area Clean. Customer would recommend our company.

55

01-Jul-2015

They did a terrific job. Clean, neat and on time. Couldn’t be more pleased. Installers were given a 5 out of 5 on every category: Overall Satisfaction, Knowledgeable, Courteous & Friendly and Left Area Clean.

55

28-Jan-2015

I called late on Sunday that I had no heat. Monday AM you brought a new furnace. You had it in place and functioning by 4pm the same day. My house barely got cold. All this happened 3 days before Xmas. Nice job!

55

03-Sep-2014

Thank you for doing a great job reparing the A/C on Sutherland!

55

27-Aug-2014

As always I was ecstatic with the outcome. Looking forward to a more efficient hear this winter especially since it appears "Old Yeller: is on its way out. Particularity appreciated the awesome clean up, the knowledge the job could be done without me being here. These are only a few of the reason I’ve relied on your company for the decades I have been in this home. Also appreciated the lack of a heavy sales pitch but getting the due diligence on the product!

55

12-Jul-2014

Thank you for the service!

55

05-Jul-2014

Rich Sr., The wife and I were very happy with how careful and neat Rich Jr. and Jason were. They also were on time.

55

30-Jun-2014

We love our new Bryant AC and appreciate the professional help. Mr. Wagner came out and helped us decide on what would work best for us. I’m so glad I chose your company!!! Thanks!

55

19-Jun-2014

Thank you for your PROMPT attention and service.

55

01-Jun-2014

Rich, Thank you for your quick response to our problem. You are the BEST!

55

02-May-2014

Always superior attention to details. And your note card is fun and classy!

55

01-May-2014

Dear Quality, Thank you SO much for your wonderful work at our house! We are so thrilled with our new AC and furnace. You truly went above and beyond!

55

03-Jan-2014

Dear Rich- Just a word of thanks for taking care of my heating needs over the last couple of years. You son, Rich, is a professional gem, does his work efficiently, always knows just what to do and how to do it – I find your prices are both fair and equitable. But I think the most important quality that I have found with your company is – I always feel confident that your mechanics are honest in their appraisal of my problems and in every case, I have found what they prescribed to accurate and required…and always going the extra mile to see that the problem is adequately addressed. And one final thing…..my wife is extremely thankful that they take extra pains to do their work neatly, using footies and drop clothes, leaving the job spotlessly clean. For all that the Witte’s thank you – but frankly I hope I don’t have to call you too often – no matter how pleasant your mechanics are!! If you so desire, you are permitted to use this letter in any sales promotions you have.

55

02-Jan-2014

Thanks much for the prompt service. PS Jason is a nice young man. Mu husband teaches at Ranken so he and Jason had a nice conversation about the teachers.

55

09-Oct-2013

Thank you Richard to you and your crew always a real pleasure doing business with you.

55

03-Sep-2013

Thank you guys for putting up with a difficult situation. It was much more involved than it should have been but you guys handled it great.

55

01-Sep-2013

1. Quick service, 2. Excellent clean up, 3. Started paperwork for Ameren rebate and Federal Stimulus 4. Follow-up on unit performance

55

30-Aug-2013

Quality Heating and Cooling, Many many thanks to Aaron and Rich for the great job they performed on installing and explaining their procedures on our new furnace – also on a clean area. Kuds on their promptness. It’s a special confidence when the fall/winter arrives that we will have a good performing furnace.

55

19-Aug-2013

The Quality family has always been quick, reliable, honest and customer friendly. They are as good as it gets!

55

26-Jul-2013

Good job!!! A/C works great. We appreciate you coming to install a new A/C on the day we called you.

55

26-Jul-2013

Very satisfied from a long time customer.

55

23-May-2013

Thank you for a job well done! We appreciate not only your professionalism but also knowing the you actually care about your customer. You are knowledgable and inquisitive, thorough and efficient and clearly live up to your name – Quality!

55

22-Jan-2013

Richard, Just a quick note to say THANK YOU. Thank you for your expertise in the job you do. You have been helping me for the past 18 years with all of my heating and A/C needs. Thank you for your honesty and integrity – I am grateful for your help. I want you to know that I trust you with your knowledge and I trust you with your recommendations. I’m glad that you are a friend and neighbor and hope to continue our relationship for years to come. You are the BEST!! Thanks again for all your help.

P.S. I won’t buy anymore filters from Lowes!

55

07-Jan-2013

Quality Heating and Cooling, Richard and Aaron did an excellent job, cleaned up after themselves, couldn’t expect anymore.